Here’s how to spot wildfire scammers, according to the BBB

LOS ANGELES (KTLA) – With the Palisades and Eaton wildfires destroying over 15,000 structures and damaging thousands more, officials say crooks are looking to take advantage. The Better Business Bureau (BBB) of Los Angeles urges residents to remain vigilant against “fire chasers” and fraudulent charities.

“Fire chasers” are scammers who target fire victims by offering fake services such as help with insurance claims, cleanup, or rebuilding, the BBB says. They often impersonate legitimate businesses or government agencies. Meanwhile, fraudulent charities take advantage of those wanting to donate to relief efforts or directly to fire victims.

The BBB Los Angeles has provided the following tips to help avoid falling victim to these scams:

For wildfire victims

• Resist High-Pressure Sales Tactics

Scammers may show up unexpectedly or call with “limited time” offers. Always take a business card and verify the company’s information, including vehicle signage, phone number, and license number. Do not rush into decisions.

• Do Your Research

Use BBB.org to find trustworthy businesses and check credentials with relevant government agencies, such as the California Contractor’s State License Board. Ask for references from friends or your insurance company.

• Spot Imposters

Be cautious of anyone asking for money to assist with FEMA applications or other government aid. FEMA does not charge fees for processing disaster relief applications.

For those who want to help

• Practice Safe Giving

After disasters, scammers often create fake donation websites, social media campaigns, and crowdfunding pages that mimic legitimate relief efforts. They use emotional appeals to pressure people into donating quickly, sometimes impersonating well-known charities or needy individuals.

• Verify Charities

Always research a charity before donating. Scammers can create convincing fake charity websites or social media pages. Verify charities through BBB Wise Giving Alliance (Give.org), Charity Navigator (charitynavigator.org), or FEMA’s Volunteer and Donate page (fema.gov).

• Donate Directly

Avoid unsolicited donation requests on social media or via email. Donate only through the charity’s official website.

• Use Credit Cards

Credit cards offer additional protection against fraud. Do not send cash or use payment apps like Venmo or CashApp for donations.

If you fall victim to a scam, report it to BBB ScamTracker to help protect others.